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      12-24-2012, 09:14 AM   #1
JOHNBMWM5
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BMW Survey Sheet

Hi all, I want to make you aware of this mail as you should all get one.
I have outlined the seat problems along with the Sat-Nav joke.
I have added a letter to that effect coupled with the survey report.
The report is "dealer specific" so it was IMC 5* as my dealer is five star.
However the letter outlines BMW's Lack of product " quality control" with respect to Paint finish ( Orange peel and specs under the lacquer )
Seat rust on the frames of new cars and leather stretching/sagging and of course the Sat-Nav problems.
I have suggested that BMW UK refund my 2000.00 for the said Sat-nav as I no longer use or trust it.
I would suggest when your survey arrives you outline any problems ( if you have any ) in a similar letter. J
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      12-24-2012, 09:31 AM   #2
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Quote:
Originally Posted by johnbmw6 View Post
Hi all, I want to make you aware of this mail as you should all get one.
I have outlined the seat problems along with the Sat-Nav joke.
I have added a letter to that effect coupled with the survey report.
The report is "dealer specific" so it was IMC 5* as my dealer is five star.
However the letter outlines BMW's Lack of product " quality control" with respect to Paint finish ( Orange peel and specs under the lacquer )
Seat rust on the frames of new cars and leather stretching/sagging and of course the Sat-Nav problems.
I have suggested that BMW UK refund my 2000.00 for the said Sat-nav as I no longer use or trust it.
I would suggest when your survey arrives you outline any problems ( if you have any ) in a similar letter. J
Good one John.

I'll certainly be giving my input. I am pretty upset at present with the dead key fob, the faulty seat base, disappointing sound from DAB (not BMW's fault). As for the Pro Nav, I'm running into some problems myself. But it could be user error in my case.

The supplying dealer has been most helpful so far. I'll soon know if BMW fix my problems under warranty. The key fob they will sort this Friday, but the seat base is probably going to be a bit of a bugger. I am not a happy bunny, to say the least. The W44 car seems perfect, but my W48 car is not.
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      12-24-2012, 09:37 AM   #3
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Originally Posted by F30AM View Post
Good one John.

I'll certainly be giving my input. I am pretty upset at present with the dead key fob, the faulty seat base, disappointing sound from DAB (not BMW's fault). As for the Pro Nav, I'm running into some problems myself. But it could be user error in my case.

The supplying dealer has been most helpful so far. I'll soon know if BMW fix my problems under warranty. The key fob they will sort this Friday, but the seat base is probably going to be a bit of a bugger. I am not a happy bunny, to say the least. The W44 car seems perfect, but my W48 car is not.
Use as much info from the other guys problems as you can, my dealership principle's car has the same sat-nav faults.
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      12-24-2012, 11:31 AM   #4
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John what exactly am I looking for in terms of Sat nav faults? I can't say I have experienced any faults with mine.
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      12-24-2012, 12:46 PM   #5
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John what exactly am I looking for in terms of Sat nav faults? I can't say I have experienced any faults with mine.
It will not divert, it can take you on and off the carriageway at the same junction, it can contradict it's self if you have HUD, and some post codes are just not on the system even though the roads are years old.
You may not have driven to problem areas yet, but you will.
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      12-24-2012, 12:49 PM   #6
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Originally Posted by johnbmw6 View Post
It will not divert, it can take you on and off the carriageway at the same junction, it can contradict it's self if you have HUD, and some post codes are just not on the system even though the roads are years old.
You may not have driven to problem areas yet, but you will.
Ah ok same as just about all others then?

Do BMW use NAVTEQ mapping?
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      12-24-2012, 01:07 PM   #7
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Ah ok same as just about all others then?

Do BMW use NAVTEQ mapping?
YEP they do, and some of the addresses on that are NOT on the car!!!!!!!!!!
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      12-24-2012, 01:16 PM   #8
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YEP they do, and some of the addresses on that are NOT on the car!!!!!!!!!!
Ah OK, maybe BMW are taking a page out of Apple's book and buying old software, lol
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      01-07-2013, 07:42 AM   #9
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Sat-Nav update
BMW UK are advising waiting for the next but one software update to fix this problem, that will be approximately 6 months from now, not acceptable for me
I want something done quicker than that.
I love BMW cars but with this "low rent" quality control I am going to move on.
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      01-07-2013, 07:56 AM   #10
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Having only just picked up an F30, what's the issue with sat nav? Ours has been fine so far.
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      01-07-2013, 08:30 AM   #11
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Quote:
Originally Posted by dan yeates View Post
Having only just picked up an F30, what's the issue with sat nav? Ours has been fine so far.
Read this and other threads.


http://www.f30post.com/forums/showth...t-Nav+problems
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