Picked up my car today.... passenger seat already broken! - BMW 3-Series Forum (F30 / F32)

Ectopic · 08-06-2012, 09:33 AM

As the title says, brought my car home from the dealer today....

Went out with the wife this evening and she couldn't adjust her seat. None of the buttons work.

Not very reliable!

F30Spida · 08-06-2012, 09:39 AM

Good thing it's awesome in pretty much every other way

Seriously though, you got a free upgrade "factory set seats "

Don't worry, the taillights normally don't fall out for a week or so

David328M-Sport · 08-06-2012, 04:00 PM

Congratulations on your new car.

Perhaps the electrical connectors are not bedded properly or something similar. As for broken, I really expected to see a photo of a physically broken seat.

I'm sure that your service centre will fix the issue in a fuss free manner.
cheers

dcg71 · 08-06-2012, 09:44 PM

Yes, I could imagine that would be annoying on the first day of ownership. I wouldn't have concerns about the overall reliability of the vehicle just yet though. Take it back to BMW and they will sort it out.
The only issue I've had so far was a slight chip on the high gloss B-pillar cover on the driver's door. Dealer replaced it under warranty no questions asked.

Dabaitu · 08-06-2012, 10:09 PM

Quote:

Originally Posted by F30Spida

Don't worry, the taillights normally don't fall out for a week or so

It's funny because it's true, the center tail-light on the E82 did this often.

Spikey · 08-06-2012, 11:28 PM

Aww man, I'd be annoyed too if I found out this happened. Sucks cos it tarnishes the whole experience but IMO I think it's how the dealer resolves the issue that will be the true experience. As long as they take care of things for you and take care of you I think the experience is still positive.

Manufacturing defects will always fall through cos no place is 100% but it's how they deal with it that shows true service.

I would be concerned though, at the rust in the seat hinges and other areas that were mentioned in the other thread though... how does that happen to a brand new car?

Ectopic · 08-07-2012, 02:45 AM

Well, as I suspected, the car had blown a fuse. They aren't sure why though! They replaced the fuse a sent me on my way with a few spares. Will have to book it in if it keeps happening, must have got a Friday build.

08-06-2012, 09:33 AM	#1
Ectopic Enlisted Member Drives: F30 328i Join Date: Sep 2011 Location: Perth, Australia Posts: 36 iTrader: (0)	Picked up my car today.... passenger seat already broken! As the title says, brought my car home from the dealer today.... Went out with the wife this evening and she couldn't adjust her seat. None of the buttons work. Not very reliable! __________________ F30 328i Sportsline
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08-06-2012, 09:39 AM	#2
F30Spida New Member Drives: 2012 BMW 328i Sport Join Date: Jul 2012 Location: Sydney, Australia Posts: 28 iTrader: (0)	Good thing it's awesome in pretty much every other way Seriously though, you got a free upgrade "factory set seats " Don't worry, the taillights normally don't fall out for a week or so __________________ F30 328i Sports - Mineral Grey

08-06-2012, 04:00 PM	#3
David328M-Sport Brigadier General Drives: F30 M-Sport 328i Estoril Blue Join Date: Jun 2005 Location: Melbourne Australia Posts: 3,175 iTrader: (0)	Congratulations on your new car. Perhaps the electrical connectors are not bedded properly or something similar. As for broken, I really expected to see a photo of a physically broken seat. I'm sure that your service centre will fix the issue in a fuss free manner. cheers __________________ 328i M-Sport, Estoril Blue, Carbon XP 35 Tint, front heated seats, black Dakota, Sports Suspension, Anthracite Headliner, HUD, Pro Nav, Sunroof, hk 600w, Bi-Xenon, 19" 403M wheels, Reversing Camera, DAB+, Xenon, BT Ext Connect.

08-06-2012, 09:44 PM	#4
dcg71 Captain Drives: F30 335i Sport BSM Join Date: Jul 2009 Location: Brisbane, Australia Posts: 723 iTrader: (2)	Yes, I could imagine that would be annoying on the first day of ownership. I wouldn't have concerns about the overall reliability of the vehicle just yet though. Take it back to BMW and they will sort it out. The only issue I've had so far was a slight chip on the high gloss B-pillar cover on the driver's door. Dealer replaced it under warranty no questions asked. __________________ ------------------------------ 2012 F30 335i Sapphire Black Sport Line \| ///M Performance Exhaust \| H&R Sport \| ///M Performance 405M Wheels \| ///M Performance Grilles 2006 E92 325i Titan Silver 2000 E46 318i Cosmos Black

08-07-2012, 02:45 AM	#7
Ectopic Enlisted Member Drives: F30 328i Join Date: Sep 2011 Location: Perth, Australia Posts: 36 iTrader: (0)	Well, as I suspected, the car had blown a fuse. They aren't sure why though! They replaced the fuse a sent me on my way with a few spares. Will have to book it in if it keeps happening, must have got a Friday build. __________________ F30 328i Sportsline

08-06-2012, 11:28 PM	#6
Spikey Captain Drives: erratically Join Date: Sep 2009 Location: around town~ Posts: 637 iTrader: (0)	Aww man, I'd be annoyed too if I found out this happened. Sucks cos it tarnishes the whole experience but IMO I think it's how the dealer resolves the issue that will be the true experience. As long as they take care of things for you and take care of you I think the experience is still positive. Manufacturing defects will always fall through cos no place is 100% but it's how they deal with it that shows true service. I would be concerned though, at the rust in the seat hinges and other areas that were mentioned in the other thread though... how does that happen to a brand new car?

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