Our new 328i F30 has been in shop 5 days for steering wheel vibration - BMW 3-Series Forum (F30 / F32)

mfear · 04-10-2012, 11:48 AM

We had it for 10...the shop has had it for 5..

vibration in steering wheel that comes on @ 45mph.. they tested and re-balanced the tires and today they're putting on new ones.. this is taking WAY too long and i am beyond pissed off.

I didn't buy a 36mpg 328i to drive around an X5 that costs a friggin fortune to drive.

APRIL 17, 2012..UPDATE

still in the shop.. that means that they've now had the car longer than we have.. ! (we had it 10 days, they've had it 12)

Talked to the service advisor and he said it's time to call new car sales and talk about getting into another car, because he' hasn't heard anything from BMWNA/Germany and there's little chance theyre going to be able to remedy the situation.

Maybe they'll swap us out for an X5 diesel!?! We'll probably move over into a 528i...that gets great mpg, too, right? same n20 motor?

Dutchf30 · 04-10-2012, 11:53 AM

Seems a big problem, i have the vibration too.
At the same speed as you...

KneeDragr · 04-10-2012, 11:53 AM

Ask them to test drive it before picking it up. Its very likely that one of the wheels isnt true, thats pretty common with forged AL wheels.

mfear · 04-10-2012, 12:30 PM

they've been putzing with it for days, haven't figured it out. this morning i got a phone call saying that started a "puma case".. contacting BMWNA to see how to proceed with it.. apparently they're putting new tires on, etc. UGH

SomeRandomer123 · 04-10-2012, 12:48 PM

Damn, hope they can solve it!

328inGE · 04-10-2012, 12:50 PM

you got an X5 loaner? nice! I dont think the difference in gas would equal much more than $15-20 per tank. Worth it if you ask me. Maybe you should ask for a Mini instead

mfear · 04-10-2012, 01:00 PM

yeah, but that's not the point..are they gonna give me the extra $20? nope. we sold our Mercedes-Benz ML500 because we didn't want an SUV..then we get stuck with an X5.. :MAD:

(and it's an X5 diesel, too..fully loaded

..the least they could do considering i had my car 10 days before it went into the shop)..

onehungevo · 04-10-2012, 01:36 PM

I would think they would provide a car if you ask for it as long as there is one available. Did you notice the car vibrating at 45mph the day you picked it up?

328inGE · 04-10-2012, 02:20 PM

diesel X5 too? that is awesome, i would milk it as long as possible. as much as i like the 328, i would definitely enjoy an X5d more.

mfear · 04-10-2012, 02:36 PM

Quote:

Originally Posted by onehungevo

I would think they would provide a car if you ask for it as long as there is one available. Did you notice the car vibrating at 45mph the day you picked it up?

yep..thought maybe it was juist fresh tires that needed to be worn down a little bit.. 500 miles later it was still happening.

mfear · 04-10-2012, 02:37 PM

Quote:

Originally Posted by 328inGE

diesel X5 too? that is awesome, i would milk it as long as possible. as much as i like the 328, i would definitely enjoy an X5d more.

yeah..just frustrated. i'd rather have my own car than some used loaner that people turned into a friggin' mess

malc410326 · 04-10-2012, 02:42 PM

mfear

Sorry to hear about this. Hope they get everything straightened out for you. In the meantime, enjoy your X5 loaner.

Number · 04-10-2012, 02:43 PM

Quote:

Originally Posted by mfear

yeah..just frustrated. i'd rather have my own car than some used loaner that people turned into a friggin' mess

You should contribute to the mess. Take it to the track!

justinnum1 · 04-10-2012, 02:45 PM

Had the same problem, between 40-60, figured they would never figure it out so i said fuck it but its documented, let me know if they find a fix for you so i can tell me delaer to do the same.

Personally, it wasnt enough vibration to make me mad.

wait, i see your in ft. lauderdale...do you take it to holman on andrews?

DrivenByE30 · 04-10-2012, 02:59 PM

is this an isolated problem ?

bcl0328 · 04-10-2012, 03:25 PM

Quote:

Originally Posted by DrivenByE30

is this an isolated problem ?

yep, FL only.

justinnum1 · 04-10-2012, 03:44 PM

its weird, my car goes str8, no pull, no vibrations from the tires(had them rebalanced) but there is a slight virbration in the wheel above 40 but below 60. not sure what it is, but i dont even notice it anymore. I gave the dealer an afternoon to try and fix it and they just rebalenced the tires, i dont feel like leaving it there for a long time so that can experiment and put miles on my car. hope they fix yours tho

RxCritical · 04-10-2012, 04:25 PM

I have the exact same issue. Wheel was shaking pretty good around 50, now it's just minor shaking after they balanced the tires. They ordered a new tire to replace one they think is out of round. Time will tell.

DEng66 · 04-10-2012, 04:34 PM

Had the same problem here...same vibration....same speeds. The first time in the shop got me the standard "unable to duplicate problem.". I took the service manager for a drive and took my hands off the wheel and he could see it shaking. They took it back in and an hour or so later, he told me that they had found one wheel slightly out of balance and fixed it. The vibration wasn't gone completely but it was a major improvement. Makes you wonder though.....

Mason3 · 04-10-2012, 05:55 PM

FWIW, I had this issue in my wifes car. She didnt even notice it, but it was present. Not bad enough to worry, but annoying.

Bought new wheels and tires (aftermarket 19s) and its gone. Literally gone. Hope this helps!

blindmule · 04-10-2012, 07:04 PM

Quote:

Originally Posted by Mason3

FWIW, I had this issue in my wifes car. She didnt even notice it, but it was present. Not bad enough to worry, but annoying.

Bought new wheels and tires (aftermarket 19s) and its gone. Literally gone. Hope this helps!

Did you stagger the 19's? Like the stock 19" set up. Style 401: 19x8 ET 36 and 19x8.5 ET 47.

Or go 19x8 all the way around. Or 19x8.5 all the way around?

I'm actually wondering if the front bolts can can handle an 8.5" width rim.

Mason3 · 04-10-2012, 07:43 PM

http://www.f30post.com/forums/showthread.php?t=674341

04-10-2012, 11:48 AM	#1
mfear South Florida Elite Drives: E93 335i - Crimson Red/Black Join Date: Apr 2009 Location: Fort Lauderdale, FL Posts: 257 iTrader: (0)	Our new 328i F30 has been in shop 5 days for steering wheel vibration We had it for 10...the shop has had it for 5.. vibration in steering wheel that comes on @ 45mph.. they tested and re-balanced the tires and today they're putting on new ones.. this is taking WAY too long and i am beyond pissed off. I didn't buy a 36mpg 328i to drive around an X5 that costs a friggin fortune to drive. APRIL 17, 2012..UPDATE still in the shop.. that means that they've now had the car longer than we have.. ! (we had it 10 days, they've had it 12) Talked to the service advisor and he said it's time to call new car sales and talk about getting into another car, because he' hasn't heard anything from BMWNA/Germany and there's little chance theyre going to be able to remedy the situation. Maybe they'll swap us out for an X5 diesel!?! We'll probably move over into a 528i...that gets great mpg, too, right? same n20 motor? __________________ [2007 E93 335i 6AT \| Crimson Red/Black Dakota \| Premium \| Sport \| Heated Seats \| iPod/USB \| JB+ \| 15% Tint \| AngeliBright LED Halos] Last edited by mfear; 04-17-2012 at 10:31 AM.
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04-10-2012, 12:30 PM	#4
mfear South Florida Elite Drives: E93 335i - Crimson Red/Black Join Date: Apr 2009 Location: Fort Lauderdale, FL Posts: 257 iTrader: (0)	they've been putzing with it for days, haven't figured it out. this morning i got a phone call saying that started a "puma case".. contacting BMWNA to see how to proceed with it.. apparently they're putting new tires on, etc. UGH __________________ [2007 E93 335i 6AT \| Crimson Red/Black Dakota \| Premium \| Sport \| Heated Seats \| iPod/USB \| JB+ \| 15% Tint \| AngeliBright LED Halos]

04-10-2012, 12:48 PM	#5
SomeRandomer123 Lieutenant Colonel Drives: F30 328i Luxury - Sport Auto Join Date: May 2011 Location: Lancashire, North West England, UK Posts: 1,941 iTrader: (0)	Damn, hope they can solve it! __________________ Gone: 2006 BMW E60 520d SE 6MT Gone: 2009 BMW E90-LCI 330d SE 6MT - Awesome! 28th May 2009 - 28th May 2012 Current: 2012 F30 328i Luxury 8AT - Loving it! My 328i thread!http://www.f30post.com/forums/showthread.php?t=712673

04-10-2012, 01:00 PM	#7
mfear South Florida Elite Drives: E93 335i - Crimson Red/Black Join Date: Apr 2009 Location: Fort Lauderdale, FL Posts: 257 iTrader: (0)	yeah, but that's not the point..are they gonna give me the extra $20? nope. we sold our Mercedes-Benz ML500 because we didn't want an SUV..then we get stuck with an X5.. :MAD: (and it's an X5 diesel, too..fully loaded ..the least they could do considering i had my car 10 days before it went into the shop).. __________________ [2007 E93 335i 6AT \| Crimson Red/Black Dakota \| Premium \| Sport \| Heated Seats \| iPod/USB \| JB+ \| 15% Tint \| AngeliBright LED Halos]

04-10-2012, 02:45 PM	#14
justinnum1 Brigadier General Drives: 2013 335i Msport Join Date: Nov 2006 Location: South Florida Posts: 3,793 iTrader: (0)	Had the same problem, between 40-60, figured they would never figure it out so i said fuck it but its documented, let me know if they find a fix for you so i can tell me delaer to do the same. Personally, it wasnt enough vibration to make me mad. wait, i see your in ft. lauderdale...do you take it to holman on andrews? __________________ F30 335i Msport Estoril Blue/Black leather sport auto. black grills, Performance Exhaust, HK,

04-10-2012, 11:53 AM	#2
Dutchf30 New Member Drives: F30 320 ede Join Date: Apr 2012 Location: Holland Posts: 10 iTrader: (0)	Seems a big problem, i have the vibration too. At the same speed as you...

04-10-2012, 11:53 AM	#3
KneeDragr Second Lieutenant Drives: No BMW's Yet - Hopefully Soon Join Date: Apr 2012 Location: Arlington VA Posts: 212 iTrader: (0)	Ask them to test drive it before picking it up. Its very likely that one of the wheels isnt true, thats pretty common with forged AL wheels.

04-10-2012, 12:50 PM	#6
328inGE Lieutenant Drives: BMW 328i Sport Join Date: May 2007 Location: Germany Posts: 534 iTrader: (0)	you got an X5 loaner? nice! I dont think the difference in gas would equal much more than $15-20 per tank. Worth it if you ask me. Maybe you should ask for a Mini instead

04-10-2012, 01:36 PM	#8
onehungevo Captain Drives: Join Date: Sep 2008 Posts: 739 iTrader: (0)	I would think they would provide a car if you ask for it as long as there is one available. Did you notice the car vibrating at 45mph the day you picked it up?

04-10-2012, 02:20 PM	#9
328inGE Lieutenant Drives: BMW 328i Sport Join Date: May 2007 Location: Germany Posts: 534 iTrader: (0)	diesel X5 too? that is awesome, i would milk it as long as possible. as much as i like the 328, i would definitely enjoy an X5d more.

04-10-2012, 02:42 PM	#12
malc410326 Private First Class Drives: '12 MB SLK 350 & '12 BMW 328i Join Date: Feb 2012 Location: Kentucky Posts: 155 iTrader: (0) Garage List 2012 Benz SLK 350 [0.00] 2012 BMW 328i - Lux ... [0.00] 2000 Toyota LandCru ... [0.00]	mfear Sorry to hear about this. Hope they get everything straightened out for you. In the meantime, enjoy your X5 loaner.

04-10-2012, 02:59 PM	#15
DrivenByE30 Colonel Drives: '12 F30 Lux 335i 6MT Join Date: Jun 2011 Location: OC - SoCal Posts: 2,174 iTrader: (0)	is this an isolated problem ? __________________ all 3 are MT > F30 Luxury 335i 6MT- The dream driven... _..._4/12/12 ED trip MASSIVE photo thread here <<<

04-10-2012, 03:44 PM	#17
justinnum1 Brigadier General Drives: 2013 335i Msport Join Date: Nov 2006 Location: South Florida Posts: 3,793 iTrader: (0)	its weird, my car goes str8, no pull, no vibrations from the tires(had them rebalanced) but there is a slight virbration in the wheel above 40 but below 60. not sure what it is, but i dont even notice it anymore. I gave the dealer an afternoon to try and fix it and they just rebalenced the tires, i dont feel like leaving it there for a long time so that can experiment and put miles on my car. hope they fix yours tho __________________ F30 335i Msport Estoril Blue/Black leather sport auto. black grills, Performance Exhaust, HK,

04-10-2012, 04:25 PM	#18
RxCritical Private First Class Drives: 2012 535xi Join Date: May 2011 Location: Lenoir City, TN Posts: 146 iTrader: (0)	I have the exact same issue. Wheel was shaking pretty good around 50, now it's just minor shaking after they balanced the tires. They ordered a new tire to replace one they think is out of round. Time will tell.

04-10-2012, 04:34 PM	#19
DEng66 New Member Drives: 2012 335i E92 Join Date: Feb 2012 Location: Montgomery, AL Posts: 19 iTrader: (0)	Had the same problem here...same vibration....same speeds. The first time in the shop got me the standard "unable to duplicate problem.". I took the service manager for a drive and took my hands off the wheel and he could see it shaking. They took it back in and an hour or so later, he told me that they had found one wheel slightly out of balance and fixed it. The vibration wasn't gone completely but it was a major improvement. Makes you wonder though.....

04-10-2012, 05:55 PM	#20
Mason3 Private First Class Drives: '11.5 E92 M3 and '12 328i Join Date: Nov 2010 Location: Phoenix, AZ Posts: 180 iTrader: (0) Garage List 2012 BMW 328i [4.67] 2011.5 BMW M3 [5.00]	FWIW, I had this issue in my wifes car. She didnt even notice it, but it was present. Not bad enough to worry, but annoying. Bought new wheels and tires (aftermarket 19s) and its gone. Literally gone. Hope this helps! __________________ 2011.5 M3 ZCP ESS Tuning VT1-535 BBS CH-R 19x9/10.5 Akrapovic Evolution

04-10-2012, 07:43 PM	#22
Mason3 Private First Class Drives: '11.5 E92 M3 and '12 328i Join Date: Nov 2010 Location: Phoenix, AZ Posts: 180 iTrader: (0) Garage List 2012 BMW 328i [4.67] 2011.5 BMW M3 [5.00]	http://www.f30post.com/forums/showthread.php?t=674341 __________________ 2011.5 M3 ZCP ESS Tuning VT1-535 BBS CH-R 19x9/10.5 Akrapovic Evolution

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