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      01-02-2013, 09:48 AM   #111
1.fresh.f30.335
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Quote:
Originally Posted by Tsuyoi View Post
In your case there was a PROVEN fault with a factory part (the engine), so the fault was obviously with Audi. In OP's case there is no proof it was a manufacturer fault.
Good point. I mean there was no definitive "the problem is X" or the company would have just fixed it and we wouldn't have lemoned the car but they were given a multitude of tries to fix the issue and couldn't so I see what your saying.

That being said it sounds like if the OP had his car light on fire and he was able to save it so the dealer could fix the problem and then they gave the thumbs up and it caught on fire again then they would be on the hook for more money.
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      03-12-2013, 12:55 PM   #112
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you are not the only one

My partner and I were headed from York PA to Philadelphia around the same time as your car burned up. What a nightmare it was. They refused to tow the car back to our home dealer and roadside kept dispatching a tow service that did not have the right equipment to tow the vehicle. We had a 2010 335d that went up in flames. We waited for over a month before BMW would even look at the car to give us an answer on what happened. After almost 2 months they just told us have your insurance company deal with it since the findings were inconclusive. They offered to give us $2500 towards another BMW and that was it. It sounds to me like BMW has a issue that they are not making public. Please feel free to PM me on here. I also found three over cases online dating back to 2008 with fires in the same location as our vehicles. We have owned seven BMW's now and this will be our last due to the horrible customer service they provided.

Last edited by pajohn80; 03-12-2013 at 01:27 PM.
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      03-12-2013, 12:58 PM   #113
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so all these diesel engines are going up in flames?
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      03-12-2013, 05:31 PM   #114
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Originally Posted by DerekS View Post
The first part of your experience, the spontaneous fire in the engine compartment and total loss of your car, has my sympathy. As a previous owner of a 335d, I know first hand that you lost a fine car.

However, for the 2nd part of your story, the protracted negotiations with BMWNA, I find it hard to offer you any support.

The final offer from BMW was more than fair, IMO. Did you really expect them to give you carte blanche to bad mouth them after having offered you a substantial credit toward a new 335i ? I very much doubt that any other auto manufacturer would make a similar offer without asking the customer to sign a release or to sign a no disclosure agreement. Too bad for you that your unreasonable stance on the final offer precluded you from owning one terrific car - the F30-335i.
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      03-12-2013, 06:42 PM   #115
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No one here seems to understand the severity of the problem. The 335i is no where near a 335d in performance and torque. The offer that was given is not good enough when they state their findings were inconclusive. Why would anyone want to buy another BMW when hey don't have a clue why one of their products went up in flames.
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