problem with loaner vehicle - stone chip on windshield.. - BMW 3-Series Forum (F30 / F32)

dstng · 06-19-2012, 12:18 PM

I was wondering if anyone have any experience with stone chip on windshield with a loaner vehicle?!

Experience with getting a new car had been horrible so far.. waited two and a half months for a car.. car came in automatic instead of a manual transmission.. waited another week for a replacement.. had to paid extra for options i didn't want in the first place.. got some shitty incentive in return.. when the replacement car came in.. the trunk was scratched up during delivery.. took the car back after the weekend for a paint job.. and took a loaner since i need a car to get to work.. now theres a stone chip on the windshield of the loaner as big as a penny... I don't even recall getting hit by anything..

I am pretty sure they will charge me for it.. Does anyone know how much they will charge?! will they charge for the repair or replacement of the windshield?!

Sigh..

bananachipz · 06-19-2012, 06:45 PM

Dude.. Put your foot down. With the series of screw-ups you should be afforded some slack. Which dealer is this?

Road Cone1 · 06-19-2012, 07:06 PM

Why would you pay?
It's their car.

CurlyFatAngry · 06-19-2012, 08:54 PM

I think it could be covered by your credit card insurance since it's treated as a rental although it's free? Could be wrong.

fotios335i · 06-19-2012, 10:13 PM

F&k that. I wouldn't even worry about its their problem. First off don't even say anything and sleep well tonight, second they will get it fixed for free and after everything you went through who gives a shit. My 2 cents.

bananachipz · 06-20-2012, 09:00 AM

Quote:

Originally Posted by Road Cone1

Why would you pay?
It's their car.

Because when you get a loaner/rental it's usually your insurance that covers it, unless you've paid for the damage waiver, or you use a credit card that will cover it (if you're paying)..

Still, I agree... with all the crap the OP has gone through I would tell them to go F themselves.

dstng · 07-05-2012, 04:39 PM

Got my car back last week.. all dusty and dirty.. sigh..

not going back to Parkview again..

As for the loaner, I walked away from it without issues.. phew..

06-19-2012, 12:18 PM	#1
dstng New Member Drives: 2012 328i Sport Line.. Join Date: Mar 2012 Location: Toronto Posts: 15 iTrader: (0)	problem with loaner vehicle - stone chip on windshield.. I was wondering if anyone have any experience with stone chip on windshield with a loaner vehicle?! Experience with getting a new car had been horrible so far.. waited two and a half months for a car.. car came in automatic instead of a manual transmission.. waited another week for a replacement.. had to paid extra for options i didn't want in the first place.. got some shitty incentive in return.. when the replacement car came in.. the trunk was scratched up during delivery.. took the car back after the weekend for a paint job.. and took a loaner since i need a car to get to work.. now theres a stone chip on the windshield of the loaner as big as a penny... I don't even recall getting hit by anything.. I am pretty sure they will charge me for it.. Does anyone know how much they will charge?! will they charge for the repair or replacement of the windshield?! Sigh..
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06-19-2012, 07:06 PM	#3
Road Cone1 Lieutenant Drives: 135i & 325i Join Date: Sep 2008 Location: Oakville, Ontario Posts: 504 iTrader: (3)	Why would you pay? It's their car. __________________ 2012 White 328i Sportline 2009 135i Silver w/Black (Sold) 2006 325i, AW & BLack, ZSP (Sold) Lots of Miatas

06-19-2012, 08:54 PM	#4
CurlyFatAngry Lieutenant Drives: his BMW as much as he can ! Join Date: May 2008 Location: Toronto Posts: 500 iTrader: (0)	I think it could be covered by your credit card insurance since it's treated as a rental although it's free? Could be wrong. __________________ '12 BSM w/ Coral red dakota 328i Sport Line, Premium, 40% tint '11 Deep Sea Blue E92 335i XDrive, M3 spolier, black grille '08 Jet Black E92 328xi, Premium, Sport, iPod, Black Grille, GP Thunder, Painted Reflectors

06-19-2012, 10:13 PM	#5
fotios335i Major General Drives: 12 BSM F30 sportline 335i Join Date: Jan 2007 Location: cape cod MA Posts: 6,517 iTrader: (61)	F&k that. I wouldn't even worry about its their problem. First off don't even say anything and sleep well tonight, second they will get it fixed for free and after everything you went through who gives a shit. My 2 cents. __________________ 2012 335i sportline/Msport, M adaptive and vss, sport 8 AT, fully loaded, Black saphire, black dakota leather, M performance front grills, M performance shifter, M performance rear spoiler, M performance power kit, M performance exhaust, 19" 401's, morr vs8.2's coming someday..., front aero lip & more coming....

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06-19-2012, 06:45 PM	#2
bananachipz Captain Drives: F30 Mineral Gray 335i Join Date: Feb 2012 Location: Canada Posts: 766 iTrader: (0)	Dude.. Put your foot down. With the series of screw-ups you should be afforded some slack. Which dealer is this?

07-05-2012, 04:39 PM	#7
dstng New Member Drives: 2012 328i Sport Line.. Join Date: Mar 2012 Location: Toronto Posts: 15 iTrader: (0)	Got my car back last week.. all dusty and dirty.. sigh.. not going back to Parkview again.. As for the loaner, I walked away from it without issues.. phew..