Car's been booked for 3rd Jnuary. They are going to investigate the problem, try to fix it and if this is not possible they will either order a new leather facing or replace the whole seat base. But fix it, they will. So says the service manager.
Was rather impressed with the Service Department. Massive in size with its own showroom. It was like a 5* hotel. Beautifully appointed + wonderful coffee. Was treated with utter respect, thoughtfulness and I felt very valued. Very efficient and professional. The whole experience was first class. They even have a dedicated bodyshop which was as clean as a top notch hospital. Most surprised and impressed. Best dealership I have ever visited.
F30 EBII 330d M-Sport/Red Hippo Hide Heated Chairs/18"/Aluminium Hex+Black Trim/Smart Door Mirrors/Cunning Xenons/Clever Suspenders/Electric Back Help/DAB/HK/New Pro Media/Extra Coded Immobiliser/Ciggy Pack/Booty Net/Memory Cushion for Bony Posterior!/5 Year Service Pack
A TRULY WONDERFUL CAR. Had Baggy Red Hippo Hide Chairs. Fixed at my expense. Mean BMW refused to help