i think best solution is email BMWNA as someone noted above.
They've contacted me back, I gave them VIN and other info - let's see what they do. I think they're noting it and it'll be taken care of.
So annoyed...underimpressed with QC on these new cars.
2012 335i Mineral Gray
M Performance Whore: PPK|Exhaust|Brakes|Performance Suspension Struts & Springs|Black Kidney Grilles|CF Spoiler and Mirror Caps|M Sport 400M|BMWF30.com