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      12-06-2012, 03:20 PM   #96
MelvinMrBMWBey
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Drives: 2007 BMW 335i
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All of this trouble could have been avoided by the Client Advisor If he had simply gave the customer a real answer about allocation and production dates. This way the customer would have had realistic expectations about when he would receive a production number and when to expect delivery. Customers become excited, and impatient which is only natural, but it can be avoided by simply delivering true information, so that the customer can decide if he wants to do business at that Center or not.
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