Originally Posted by RobUK
The final straw was that Sainsbury's insist on charging me £26.50 for cancelling the policy... that they got wrong!
My demands on the phone for this to be waived were ignored and I was told to write in, which I have done, although I'm sure their first ploy will be to blow me off with some 'clause' or other, but I won't give up that easily - it's not the twenty six quid, it's the principle
Rob.. you sock it to them where the sun don't shine. Don't let them take a cent from you.
You may have a claim under the Sales of Goods Act 1974 for being mis-sold a product i.e.. not fit for purpose? Not sure if this covers insurance policies.
Did you pay via your credit card? Also to pile the pressure on If you paid via the credit card you can pursue the credit card company as they would be just as liable as Sainsbury.